|About Us Rugby Memories is a rugby union memorabilia website. It is designed to give access to thousands of rugby memorabilia items to the millions of collectors and enthusiasts around the globe.|
Regularly updated with new stock (often daily), the site offers access to one of the largest collections of Rugby Union Memorabilia on the internet - and its all for sale! The site also offers a unique meeting place for memorabilia enthusiasts in the Rugby Memories Forums, where collectors can meet and chat in an on-line community.
Within the pages of Rugby Memories you will find literally thousands of rugby union memorabilia items including programmes dating back to the 19th century, rare and antique rugby books, official apparel and replica kit, match worn rugby shirts and kit - worn by some of the stars of world rugby.
Rugby Memories is part of the Sport Memories Group. Sport Memories Ltd is a registered Limited Company (formed in England - company number 4882696).
Sport Memories and Rugby Memories are run by the same person - Michael Brookes.
Rugby Memories has been operating as a stand alone website since July 2002. During the first year we built up a good reputation and were featured extensively in the press (The Sunday Time, Rugby World Magazine, England Rugby Magazine etc - see our In The Press section for more details).
We have built up a large customer base and support them with the guarantee of 100% authentic rugby memorabilia. This new version of the website was developed towards the end of 2004 and was re-launched on 18th November 2004. The aim is to re-brand Rugby Memories and launch it as the founding site for Sport Memories Ltd.
This web site is owned and operated by Sports Memories Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Sports Memories Ltd
32 The Manor, Llantarnam,
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept card payments.
We accept all major credit and debit cards except American Express.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake for you.
You will receive an email confirming that we have received and are processing your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling We will ship all items within 28 days of purchase. Usually we will ship much sooner, but please allow 28 days for delivery.|
|Back Orders If your item is inadvertaintly not in stock, we will contact you via email to find out if you would like us to back order for you. You will also will be given the option of product alternatives or the right to cancel your order if you would rather not wait.|
|Tax Charges All prices shown are inclusive of VAT which applies at the ruling rate as of the date of despatch.|
|Credit Card Security To ensure the security of your transaction we use Protx, an international payment processing organisation endorsed by Barclays Bank. Your card will be processed securely by Protx using 128 bit encryption and remain completely private at all times. We do not retain your card details.|
|Reaching Us Our Contact details:|
Sports Memories Ltd
32 The Manor, Llantarnam,
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days of receipt of goods for a refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days after the receipt of returned goods to our premises. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition, in their original packaging, swing tags and tickets attached and unused. If you wish to return an item but are unable to meet the above requirements, Sports Memories Ltd cannot accept the item back. We also regret that delivery charges or carriage cannot be refunded for returned items (unless returned due to a fault with the product).
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.